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The world’s most popular messenger app built-in into SoftNash.

Reach your customers' WhatsApp from your SoftNash account.

WhatsApp messaging

Thanks to SoftNash integration with WhatsApp, you can integrate your business WhatsApp account and handle your conversations directly from the SoftNash account with the possibility to have such options as calling, text messaging, email, and others at hand.

The WhatsApp integration adds new possibilities to your account:

  • Provide customer support and deliver important notifications to clients;
  • Respond to WhatsApp messages from your SoftNash account;
  • Easily check the status of texts you’ve sent to your customers and see if they were read by the recipients;
  • Use WhatsApp to send promotions, offers, and campaigns at a scale where open rates are 95% and response rates are 32%, far greater than email;
  • Send and receive texts, images, files (e.g. PDFs), locations, videos, weblinks, or quick replies on WhatsApp.
WhatsApp messaging

Why do SoftNash users love WhatsApp?

Billions of people use WhatsApp every day to connect with friends and family.

With our WhatsApp business solution, you will easily reach 2 billion users all over the world. Simply create the account with SoftNash and connect to your users with our software globally!

Keep the conversation going with tools like automatic messages, WhatsApp templates, and internal notes.

Why do WhatsApp users love SoftNash?

SoftNash is much more than simply a helpdesk. We provide our customers with calling, texting, emailing, live chat, and other functionality to help you stay in touch with your clients and grow your sales.

By connecting WhatsApp to SoftNash, users unlock numerous messenger features and automation, and receive 24/7 phone calls, live chat, and email support.

How to connect WhatsApp?

Our WhatsApp integration is built-in and designed by the SoftNash team to help you keep all your interactions in one place. To connect the business WhatsApp application to your account, start your free trial right now or request a demo!

WhatsApp messaging
SOFTNASH FEATURES

Discover more support channels.

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Calling
Speak directly with customers to deliver personalized answers to the questions anytime.
Messaging
Craft and send targeted texts to tens, hundreds, thousands, or even millions of customers.
Ticketing
Easily create emails to provide all your customers with timely responses.
More features
LOVELY TESTIMONIALS

What our clients say about SoftNash.

Our incoming phone calls and time spent on phones answering basic questions have decreased by 1/3. This is great. It allows our staff to be more productive in doing the on-shift tasks and be able to address in-person situations to supervisors.
We have been using SoftNash for a few months already, most of all live chat functionality, automated campaigns, and SMS campaigns. The system is really user-friendly and works well for our outbound campaigns. The customer service team is doing a great job, they set us up and did training sessions, our agents felt comfortable using the system. I truly recommend SoftNash, as, besides the advanced functionality and good support, it's cheap enough.
SoftNash Customer Service is great! They were so helpful once addressing any questions or issues. The service is great and this is exactly what we were looking for. The software is easy to set up.