Choose your way to say Hi 👋🏼
What service we provide
We are focused on making your sales and customer service a success
We never hesitate in our support, and we never lose sight of our main mission: serving our clients. Our job is to always make it easy for clients to do business with us and strive not only to meet their needs but also to exceed their expectations. Therefore, SoftNash provides 24/7 Live Rep support to help out our customers once needed.
SoftNash is a multichannel solution. We help you keep in touch with your customers via email, reply to their messages in live chat, send updates via SMS, WhatsApp, or Facebook Messenger, or simply make a call - various communication channels are at hand for your convenience!
We do our best to help you have all your customers' data displayed when you're talking to them. Stay the top professional editing clients' information, taking orders, or managing subscriptions directly from your helpdesk with no time wasted for the third-party apps.
We are a complete customer service and sales solution. SoftNash is designed to give you access to reliable CRM and various communication tools to analyze, and collaborate on relevant deal data across the team from a single interface to significantly boost your sales.
Use what you have and do everything you can
SoftNash is a multichannel communication hub with more than 50 features, including full calling functionality, built-in CRM, monitoring and analytics dashboards, and many more.
You can choose only the communication channel which works best for your use case, or experience all the benefits of our functionality - we never charge you additionally for the number of features you use.
The pricing plan is single - 50$ per user per month. It's much more affordable than other solutions as we do not additionally charge you for every feature you use.
No limitations for your communication!
SoftNash takes into account the business needs of one client as well as one company with 100+ team members.
Our Helpdesk is created for startups, outsourcing companies, government units, clinics, agencies, and all those who appreciate business communication with no interruptions and delays.
Yes, for sure. SoftNash offers 1800+ international phone numbers.
You can get local, mobile & toll-free numbers in 3 minutes and take advantage of the VoIP services to call prospects from anywhere in the world with your caller ID localized to eliminate dropped calls.
Moreover, you can use virtual phone numbers to send text messages and SMS campaigns to your customers - having a virtual phone number can make you accessible by phone anywhere, anytime, while maintaining your personal number's privacy.
With the help of our communication hub, you can easily assess the performance of your agents in real-time.
Monitor and analyze their interactions with leads and step up when they need assistance using various user-friendly dashboards, and facilitate the team to handle, manage, and report on every client interaction from all communication channels to give pleasant and reliable support.
Of course, you can. SoftNash is designed to help diverse businesses create a holistic image of your prospect enabling you to tailor services to them.
Our helpdesk supports 20+ integrations including ActiveCampaign, Salesforce, and Pipedrive to ensure that all team departments get essential metrics from customer’s behavior across all platforms.
SoftNash integrations
SoftNash is always better combined with other tools you use. CRM, ERP, Marketing Automation tools – all to empower your customer service and boost sales.
SoftNash pricing
No matter how large or small your team is, be it one agent or over one hundred – you can take advantage of all the features in our solution.